{
  "version": "https://jsonfeed.org/version/1.1",
  "title": "Fleet Forward",
  "home_page_url": "https://www.customrouteops.com/blog",
  "feed_url": "https://www.customrouteops.com/feed.json",
  "description": "Insights, strategies & innovations for FedEx contractors — by Custom Route Ops Solutions",
  "language": "en-US",
  "items": [
    {
      "id": "https://www.customrouteops.com/blog/ai-field-guide-for-operators",
      "url": "https://www.customrouteops.com/blog/ai-field-guide-for-operators",
      "title": "Why Your AI Has Mood Swings, What 'Agentic' Actually Means, and Six Other Things Nobody Bothered to Explain",
      "summary": "A field guide to AI for operators — prompting, agents, context vs. memory, and the real reason AI's mistakes are now harder to catch than they used to be.",
      "content_text": "A field guide to AI for operators — prompting, agents, context vs. memory, and the real reason AI's mistakes are now harder to catch than they used to be.",
      "date_published": "2026-05-10T00:00:00.000Z",
      "date_modified": "2026-05-10T07:28:00.000Z",
      "authors": [
        {
          "name": "The CROS Team"
        }
      ]
    },
    {
      "id": "https://www.customrouteops.com/blog/fedex-ai-isnt-coming-to-help-you",
      "url": "https://www.customrouteops.com/blog/fedex-ai-isnt-coming-to-help-you",
      "title": "FedEx's Recently Invested Millions Into AI —  What It Means for ISP Contractors",
      "summary": "FedEx plans to have AI agents inside more than half of its core workflows by 2028 — and none of it is built for contractors. Here's what ISP operators should actually pay attention to, and how to stay ahead of it.",
      "content_text": "FedEx plans to have AI agents inside more than half of its core workflows by 2028 — and none of it is built for contractors. Here's what ISP operators should actually pay attention to, and how to stay ahead of it.",
      "image": "https://yxecvihmqaiscnbsloco.supabase.co/storage/v1/object/public/blog-covers/posts%2Ffedex-ai-v3.jpg",
      "date_published": "2026-04-21T00:00:00.000Z",
      "date_modified": "2026-05-10T06:40:00.000Z",
      "authors": [
        {
          "name": "Eric Begley"
        }
      ]
    },
    {
      "id": "https://www.customrouteops.com/blog/hidden-cost-route-inefficiency",
      "url": "https://www.customrouteops.com/blog/hidden-cost-route-inefficiency",
      "title": "The Hidden Cost of Route Inefficiency: How FedEx Ground Contractors Are Leaving $50K+ on the Table Every Year",
      "summary": "Most FedEx Ground contractors don't realize how much revenue they lose to inefficient route management. We break down the real numbers — and show what modern ops tools can do about it.",
      "content_text": "Most FedEx Ground contractors don't realize how much revenue they lose to inefficient route management. We break down the real numbers — and show what modern ops tools can do about it.",
      "image": "https://yxecvihmqaiscnbsloco.supabase.co/storage/v1/object/public/blog-covers/posts%2Froute-inefficiency-v3.jpg",
      "date_published": "2026-05-10T06:40:00.000Z",
      "date_modified": "2026-05-10T06:40:00.000Z",
      "authors": [
        {
          "name": "CROS Editorial Team"
        }
      ]
    }
  ]
}